If you purchased your ticket within the first 48 hours of tickets being on-sale, your free hat can be collected from the merch tent on the day of the show.
The ticket purchaser will need to show ID in order to collect the hats and will receive one hat per ticket purchased.
Name changes will be reflected in this list and your ticket does not need to list the hat as an add-on in order for you to qualify.
If you missed out on the free hats, they can also be purchased from the merch tent.
Ticket options are available to view via the tickets tab here.
Purchase a ticket in the first 48 hours of tickets being on-sale to receive a free festival fedora, collectable from the merch tent on show day.
To ensure we cater to people’s experience expectations we have different ticket tiers available for Timeless Summer Tour. Information about each of these experiences can be found in the ticketing section of this website).
We want to make sure the Timeless Summer Tour experience is available to everyone. We have short and long-term payment plan options to suit all budgets.
Instant purchase: Pay your tickets upfront using your debit or credit card now and your job is done – you can sit back and relax until the Timeless Summer Tour concert comes to a city near you.
Long-term easy finance: This option gives you up to 10 weeks to pay off your selected passes to Timeless Summer Tour. When selecting this payment option, a $30 administration fee is added to each ticket purchase using this option. You'll need to keep up to date with your payment schedule to ensure it doesn't cancel out.
AfterPay: This option allows customers to buy tickets now and pay over time, making it easier to secure purchases now before missing out.
We recommend all areas bring a camping chair or picnic rug as seating is unallocated in VIP areas and there is no seating provided in GA or Golden Views areas.
*please note there are no views of the stage from the Deck
Platinum, Gold and Silver ticket holders will be able to select allocated seats at time of purchase.
GA Standing ticket holders may bring a small picnic rug. No BYO chairs re permitted at Hope Estate.
GA and Golden Views Experience ticket holders are welcome to bring a low camping chair or rug.
Seating is available in the VIP area, for further information about the VIP areas please contact the venue.
Unfortunately, Timeless Summer Tour has a strict no refund policy. However, if for any reason you can no longer attend the Timeless Summer Tour show your ticket has been purchased for, you can on-sell your ticket on the ticket provider’s resale ticket platform.
We recommend only using this platform to resell your unallocated Timeless Summer Tour to protect both the seller and purchaser.
If you purchase your tickets through our official ticketing provider, you should receive your tickets within 72 hours after purchasing.
Your tickets will be emailed to the address used at the time of purchase.
Your purchased tickets will only allow you entry to the show that you have specifically purchased ticket/s for. To use these, you will have the choice of two options.
If you decide to scan your phone rather than bring a printed copy with you to the event, doing the following will make the process easier:
The city you purchase your Timeless Summer Tour ticket for is the only city that your ticket will be eligible for.
There are multiple reasons for this but among them are:
Yarra Valley - Melbourne
Melbourne on the Move are coordinating shuttles to Rochford Wines so you can get to the event with ease. You can purchase a shuttle ticket and select your stop via Ticketfairy.
Hunter Valley - NSW
Rover Coaches will be providing coaches to Hope Estate so you can get to the event with ease. You can purchase a shuttle ticket via their website here.
Sandstone Point - Brisbane
Bus passes for Sandstone Point can be purchased via Oztix, you can choose your pick up point at time of purchase so your day can easily be pre-planned.
If you intend to drive, carpark passes can be purchased via the same link.
We have a one-way policy at Timeless Summer Tour. Once you enter, you cannot leave and return later. If you leave the grounds you cannot re-enter. Please ensure you have everything you need for your day.
Please note: Prohibited items will be confiscated and will not be returned. If in doubt, leave it at home. Management and the promoter take no responsibility for confiscated items.
* terms subject to change
Festival Management and its representatives reserve the right to request patrons to present any clothing, bags and other carried items for searching, including being subject to a pat down security search and/or a scanner search before entering any of the Timeless Summer Tour shows.
If you refuse to present any of the requested items for searching, you will be denied entry.
All Timeless Summer Live shows comply with the Liquor Licensing Authority rules and prohibits the serving of alcohol to intoxicated or under-aged persons.
This event will comply as per Government guidelines. Currently there are no Covid-related restrictions in place. If the Government introduces Covid-19 restrictions, Timeless Summer Tour shows will advise patrons and comply.
Yes.
All Timeless Summer Tour shows will have First Aid and emergency service staff available on site.
The weather is always tough to predict so we recommend preparing for all conditions on the day.
That means suitable clothing like a raincoat or poncho for the rain, or hats and sunscreen to protect from the sun, and comfortable footwear.
We also recommend staying hydrated and fueled with enough food throughout the day.
All Timeless Summer Tour venues are smoking and vape free.
VVIP ticket holders will have complimentary catering for the duration of the show.
GA and VIP ticket holders will have access to onsite food trucks and a variety of food options.
Venue maps can be found on each ticket page for your convenience:
January 24 - Rochford Wines, Yarra Valley
Timeless Summer Tour aims to ensure all attendees have an enjoyable experience and want to provide equal opportunity for music lovers with disabilities.
To make sure Timeless Summer Tour is accessible for all we accept official 'Companion Cards', enabling entry to people with disabilities who can't access ticketed events and venues without a support person. The person with a disability attending Timeless Summer Tour will need to purchase a ticket to the show of their choice.
On event day, that ticket holder and their support person will need to present to the Box Office, where staff will verify the 'Companion Card' and identification of the holder of the 'Companion Card'.
Animals are not permitted, with the exception of service dogs such as guide dogs and police or emergency service dogs.